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Hosted Email Services

A Comprehensive Guide for Business  Introduction Email stands as a cornerstone of communication for both individuals and businesses. Selecting the right business email hosting service is pivotal as it not only streamlines communication but also plays a vital role in...

Navigating Startup IT Support Services

A Comprehensive Guide to Elevating Your Startup’s IT Infrastructure in South Africa Introduction As  a startup business, having robust startup IT support services is not just a luxury; it’s a necessity. This comprehensive guide aims to navigate you through...

How has IT support changed over the years?

How has IT support changed over the years? If you’ve ever wondered, “How has IT support changed over the years?” you’re not alone. This question is more than just a trip down memory lane; it’s a critical inquiry into the technological...

Milestones in IT Support

Milestones in IT Support The Advent of Help Desks The inception of help desks in the late 20th century marked a significant milestone in IT support. These centres became the go-to solutions for immediate troubleshooting and issue resolution. They laid the foundation...

Evolution of IT Support Roles

The Evolution of Technical Support What is Technical Support? Evolution of IT Support Roles – Technical support, often referred to as IT support, is the backbone of any organisation’s IT infrastructure. Initially, it was limited to resolving hardware...

History of IT Support Services

The Evolution of IT Support: A Historical Perspective   The history of IT support services serves as a fascinating roadmap, tracing the technological advancements that have shaped our world. From its early days as a specialised field focused solely on hardware...