Privacy Policy.
Thank you for visiting our website that offers information about our direct-to-cloud backup and IT support services. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other relevant legislation in South Africa.
Collection of Personal Information
We may collect your personal information, such as your name, email address, phone number, and other relevant details when you use our website, request our services, or communicate with us. We may also gather information about your computer or mobile device, like your IP address, operating system, and browser type.
Use of Personal Information
We will only utilise your personal information for the purposes for which it was collected, including providing our services, addressing your inquiries, enhancing our website and services, and adhering to our legal obligations. We may also use your personal information to send you promotional or marketing communications, but you can opt out of receiving these communications at any time.
Protection of Personal Information
We will implement reasonable technical and organisational measures to safeguard your personal information from unauthorised access, use, or disclosure. We utilise secure servers and encryption technologies to protect your personal information.
Sharing of Personal Information
We will not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent. We may share your personal information with our service providers and partners who help us in delivering our services, but only to the extent necessary for them to perform their functions. We may also disclose your personal information if required by law or to protect our rights or the rights of others.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your use of our website, such as your browsing history and preferences. You can control the use of cookies and tracking technologies through your browser settings.
Your Rights
You have the right to access, correct, and delete your personal information that we hold. You also have the right to object to the processing of your personal information and to withdraw your consent at any time.
Changes to Privacy Policy
We may update this Privacy Policy occasionally, and the updated version will be posted on our website. We encourage you to review this Privacy Policy periodically.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@kwik.support.