Evolution of IT Support Roles

The Evolution of Technical Support What is Technical Support? Evolution of IT Support Roles – Technical support, often referred to as IT support, is the backbone of any organisation’s IT infrastructure. Initially, it was limited to resolving hardware...

History of IT Support Services

The Evolution of IT Support: A Historical Perspective   The history of IT support services serves as a fascinating roadmap, tracing the technological advancements that have shaped our world. From its early days as a specialised field focused solely on hardware...

Solving Common IT Challenges in Business

Common IT Challenges in Business: A Comprehensive Guide to Challenges and Solutions Businesses rely heavily on information technology (IT) to operate efficiently and stay competitive. However, with the increasing reliance on technology comes a myriad of IT issues that...

What is IT Support and Why Your Business Needs It

What is IT Support and Why Your Business Needs It Technology has become an essential part of modern businesses, and as a result, so has IT support. But what exactly is IT support, and why is it so crucial for your South African business? Understanding IT Support IT...

Zoom vs Microsoft Teams: A Comparison of Data Usage

Zoom vs Microsoft Teams: A Comparison of Data Usage Remote work is becoming increasingly popular, increasing our reliance on video conferencing tools like Zoom and Microsoft Teams to stay connected. Understanding the data usage of these platforms can help your...

Keep Your IT Infrastructure Running Smoothly

Proactively Monitor and Maintain Your Network Proactively Monitor and Maintain Your Network for Smooth IT Infrastructure Reliable and efficient IT infrastructure forms the backbone of businesses, irrespective of their sizes. Staying ahead of issues via comprehensive...