Microsoft 365 and cloud
Better management of Microsoft 365 and cloud services
Get help managing users, licences, access and the cloud services your team uses every day.
01
Cloud services still need someone in charge
User accounts are added and removed, staff change roles, licences change and security settings need attention.
Kwik Support provides practical administration and support for the agreed environment.
- User onboarding and offboarding
- Password and sign-in support
- Group, permission and access changes
- Multi-factor authentication support
- Review of agreed access settings
02
Licences and day-to-day administration
Microsoft 365 licences should match the way each person works. We can help review licence needs, manage agreed changes and support common administration requests.
Licence charges remain separate unless the agreement says otherwise.
- User and licence changes
- Mailbox administration
- Outlook and mobile email support
- Common tenant administration
- Support for agreed Microsoft 365 services
03
Email, meetings and collaboration
We help with the agreed Microsoft 365 services used for email, files, meetings and teamwork.
Not every business needs the wider Microsoft 365 service set. Standard IMAP email hosting remains an option when the main need is straightforward business email.
- Exchange Online email
- Outlook and mobile setup
- Teams meeting support
- OneDrive and SharePoint access
- Standard email hosting where it is the better fit
04
Security, identity and recovery
Microsoft 365 security depends on licences, settings and the way the service is managed. Useful controls can include multi-factor authentication, access review and safer user processes.
Microsoft 365 includes native recovery features. A separate backup service may also be appropriate where the business needs additional history, separation or recovery options.
- Identity and access review
- Microsoft 365 account security
- Managed DMARC for domain authentication
- Separately scoped Microsoft 365 backup
05
Google Workspace to Microsoft 365 migrations
A migration may involve email, contacts, calendars, personal Drive files, Shared Drive content, groups, permissions, devices and third-party applications.
We confirm what can move directly, what needs conversion or recreation, and what remains outside scope before work starts.
- Discovery and migration scope
- Tenant and user preparation
- User and data mapping
- Pilot and cutover planning
- Device setup and agreed post-cutover support
- Migration checks and validation
06
Projects and plan boundaries
Large changes, tenant moves, migrations, major permission work and new collaboration structures are priced separately unless the customer agreement includes them.
Microsoft 365 administration can be added to Core or Plus according to need. It may also form part of an agreed Enhanced environment.
Common questions
Give the environment clear ownership
Microsoft 365 backup is separately scoped unless it is included in an individual Enhanced agreement.
Kwik Support can manage a Google Workspace to Microsoft 365 migration after confirming the current environment, users, data, applications and required result.
Ongoing Google Workspace administration must be agreed separately and should not be assumed. Staff joining and leaving can form part of the agreed administration service when the process and approvals are clear.
Start with a conversation
Tell us what your business needs
We will help you understand the options and agree a sensible next step.