Start with the actual need
We first establish what is not working, what is at risk and what the business depends on.
About Kwik Support
Practical IT support for businesses that need things to work
Kwik Support helps small businesses and professional practices manage everyday IT, improve reliability and make better technology decisions.
The person behind Kwik Support
Technical experience, without unnecessary complexity
Steve Seddon is the director of Kwik Support. He began working in information technology in 1992 and has supported Cape Town customers since 2012.
His experience covers everyday user support, servers, networks, cloud services, backup and security. Kwik Support was established in 2022 to give small businesses and professional practices clear, practical IT support without the overhead of a full internal department.
Steve also provides second-line server and infrastructure support to other IT providers across routing, firewalling, network design, server support, Microsoft 365 setup and mail hosting.
Current partner relationships: Kwik Support works with Acronis, Dell Technologies, Redstor and Sophos. Specific products and services are recommended according to each customer's requirements.
Recommended IT partner: Huguenot Estate recommends Kwik Support for homeowner network planning, construction coordination and ongoing IT support. View the Huguenot Estate service.
How we work
Clear responsibility at every stage
Define the responsibility
Customers should know what is included, what is billed separately and who is responsible for each part.
Fix the immediate problem
When support is required, we focus on restoring normal work and explaining the next action.
Improve the environment over time
Where ongoing management is agreed, we maintain and review the systems within scope.
Experience and company history
A long technical history, stated accurately
The experience behind Kwik Support predates the current company. These dates describe separate milestones rather than one invented founding date.
Working in IT
Steve Seddon began working in information technology.
Serving Cape Town
Notable IT began serving customers in Cape Town.
Kwik Support established
Kwik Support (Pty) Ltd was established in 2022.
Written client references
What longstanding customers said about Steve's work
Kwik Support is led and delivered by Steve Seddon. These references speak directly to the experience, judgement and working style he brings to the business.
“One of the biggest advantages to working with Steve is that he is completely self-sufficient and requires no management on my part; he identifies what needs to be done and does it without needing any further instruction.”
Celia RouxBusiness Intelligence & IT ManagerSubaru Southern Africa
“We have been using Notable IT (Steve Seddon), for more than 10 years, from on-site support services, remote support as well as advanced server-related support and migration services.”
Herman van der WesthuizenManaging DirectorNetCad Group
“Steve Seddon and his team have been most professional in every manner with regards to our IT based requirements.”
Daniel SaguetUP Information Technologies
Quoted with permission.
What customers can expect
Plain explanations and honest priorities
- Plain explanations
- A clear service scope
- Honest advice about priorities
- Support for the systems we have agreed to cover
- Separate approval for work outside the agreed scope
- No claim that one service removes every IT risk
Cape Town base, wider reach
Local roots with support beyond the Western Cape
Kwik Support is based in Cape Town and supports customers in the Western Cape, Gauteng, KwaZulu-Natal and Eastern Cape. We also support customers in the United Kingdom and Germany.
Most support can be delivered remotely. When onsite work is required, Kwik Support can coordinate partner-assisted support in Gauteng and KwaZulu-Natal. Availability depends on the scope, location and scheduling.
Meetings and onsite work are arranged according to each customer's needs.
Start with a conversation
Tell us what you need help with
Whether you have an immediate problem or want a more managed approach, start with a short conversation.