Backup and data protection
Know what is protected and what recovery depends on
Protect important business data and understand the practical steps needed to recover it.
01
A backup status is not the whole answer
A successful backup message says that a task completed. It does not explain which data is protected, how long it is retained or what a full recovery depends on.
We start with what the business must protect and how recovery needs to work.
- Important files, applications and systems
- Backup frequency and retained history
- Storage location and separation
- Failure monitoring and responsibility
- Recovery priorities and testing
02
Backup is not the same as sync
OneDrive and SharePoint help people store, share and synchronise files. Their native recovery features are useful, but they are not the same as every independent backup requirement.
The right approach depends on the data, retention needs and recovery risks. We do not tell every business that it needs the same product.
03
Protection for devices, servers and cloud data
Kwik Backup protects servers, workstations and Microsoft 365 data with a daily automated backup to secure off-site cloud storage and long-term backup history. It is priced per device plus the data you choose to protect, and per user for Microsoft 365.
- Servers and workstations, from selected folders to the complete system
- Restores from a single file up to a complete system, where full-system backup is selected
- Microsoft 365 mailboxes, OneDrive, SharePoint, and Teams channel posts and files
- Optional extra copy on your own on-site storage
- Restores and recovery work at your plan's support rates
04
Microsoft 365 data
Microsoft 365 includes native retention and recovery features. Those features may not meet every need for backup history, separation or recovery.
We help you understand the difference and decide whether a separately scoped Microsoft 365 backup service is suitable.
Kwik Backup for Microsoft 365 covers mailboxes (including shared mailboxes), OneDrive, SharePoint, and Teams channel posts and files. Private Teams chats and meeting recordings are not included.
05
Recovery planning and testing
A useful recovery plan identifies who acts, which service is restored first and what evidence shows that the backup can be used.
Where recovery testing forms part of the agreement, the scope and timing of the test are defined. A dashboard status alone is not a recovery test.
06
Ransomware and recovery
Backup can support recovery after ransomware, but it does not stop ransomware from entering the environment.
A sound approach also needs suitable security, access controls and response planning. No backup service can guarantee recovery in every situation.
- Protect backup access
- Keep appropriate recovery history
- Separate critical recovery data where required
- Agree the recovery responsibilities
Common questions
Scope the service around the recovery need
Using OneDrive does not automatically answer whether a separate backup is needed. Retention, separation and recovery requirements determine the answer.
Backup is not bundled into Core or Plus. It is added and priced according to the customer's needs, or included where an individual Enhanced agreement says so.
Backups run daily and keep long-term history. Your quotation confirms the devices, data and any recovery testing.
Start with a conversation
Tell us what your business needs
We will help you understand the options and agree a sensible next step.